How subscriptions work

Host Luma hosting plans are subscription-based so your website hosting renews automatically and avoids accidental service interruption.

How billing starts

Your subscription begins when you complete checkout for a Host Luma hosting plan.

Automatic renewal

Your subscription renews automatically each billing period using the payment method on file.

Invoices and receipts

Invoices and receipts are handled through the billing portal and may also be emailed to the billing email address.

Why subscriptions are used

They keep hosting active without manual renewal.

They reduce the risk of websites going offline because a renewal was missed.

They make billing predictable for managed hosting customers.

How to manage your subscription

Use https://hostluma.co.uk/billing to request a secure billing portal link.

Important notes

If you are planning to cancel, export anything you need and speak to support if you are unsure what happens to the website after cancellation.

Need help?

If you are unsure about any step, contact Host Luma support before making changes. We can help check the correct settings and guide you through the process.