Using the Host Luma Client Portal

The Host Luma Client Portal is the secure dashboard for your hosting account. It brings your websites, WordPress access, billing, domains, hosting health and support into one place, so you do not need to jump between separate tools for everyday account management.

What the Client Portal is

The Client Portal is included with Host Luma managed WordPress hosting. You can open it at https://hostluma.co.uk/client, enter the email address used at checkout, and request a secure one-time login link.

Passwordless Login

You do not need to remember another password. Enter your email address and Host Luma sends a one-time login link. For security, portal links expire and can only be used once.

One-click WordPress Login

For active hosting accounts, the portal can sign you directly into WordPress Admin. Click Login to WordPress beside the website you want to manage and the portal securely opens wp-admin for that site.

Hosting Dashboard

The hosting dashboard shows the websites on your account, their status, plan details, storage, disk usage, bandwidth, database count, email accounts and PHP version where available.

Billing

Billing actions open through the secure billing portal. You can view invoices, update payment methods and manage subscription details without Host Luma storing card details.

Domains

Domains registered or managed through Host Luma appear in the portal with their registration status and expiry date. DNS, nameserver and transfer changes are handled by Host Luma support for security.

Support

The portal keeps support close to the account you are managing. You can contact Host Luma from the dashboard if you need help with hosting, DNS, SSL, WordPress, caching, email records or domain configuration.

Security

Host Luma uses one-time login links, authenticated portal sessions and ownership checks before account data is shown. The portal is designed to avoid shared passwords while still giving customers fast access to the tools they need.

Multiple websites

If your email address owns more than one Host Luma hosting account, all matching websites appear inside the same Client Portal session. This lets you move between sites without requesting separate dashboards.

FAQ

Do I need a password?

No. Enter your email address and we will send you a secure one-time login link.

Can I log into WordPress directly?

Yes. Click Login to WordPress and you will be securely signed into wp-admin without entering your WordPress password.

Can I manage multiple websites?

Yes. All websites on your account appear inside a single Client Portal.

Is the Client Portal secure?

Yes. Host Luma uses secure one-time login links, authenticated sessions and additional ownership verification to protect your account.