What JetBackup is
JetBackup is a backup and restore system used in cPanel hosting environments to manage restore points for websites and accounts.
What JetBackup does
JetBackup creates and stores backups that can be used to restore files, databases, email or account data depending on how the hosting account is configured.
Why it is useful
It provides restore points.
It can help recover from mistakes.
It can help undo broken updates.
It gives hosting providers a structured restore tool.
Common restore types
File restore.
Database restore.
Full account restore.
Email restore, if enabled and backed up.
Customer access
Some customers may have JetBackup access in cPanel, while others may need Host Luma support to perform restores safely.
Before restoring
Know what you want to restore and when the problem started. This helps choose the correct restore point.
Important notes
A restore can overwrite newer content, orders, form entries or changes. Always check before restoring.
Need help?
If you are unsure about any step, contact Host Luma support before making changes. We can help check the correct settings and guide you through the process.